We're here to help

Get in touch

Have a question, feedback, or need support? We'd love to hear from you. Our team typically responds within 24 hours.

Direct Contact

Reach out anytime

We're a small team that genuinely cares about helping organizations do more good. Don't hesitate to reach out—we read every message.

Response Times

General inquiriesWithin 24 hours
Technical supportWithin 4 hours
Security issuesWithin 1 hour
Enterprise salesSame business day

Ready to get started?

Fill out our contact form and a member of our team will be in touch within 24 hours to discuss how we can help.

Common questions

Before reaching out, you might find your answer in these frequently asked questions

Is GiftSentry really free for small organizations?

Yes! Organizations with fewer than 100 donors can use GiftSentry completely free, with no credit card required and no hidden fees.

How do I migrate from another platform?

We offer free migration assistance for all paid plans. Our team will help you import your data and get set up quickly.

What payment methods do you support?

We support credit cards, debit cards, ACH bank transfers, and can work with organizations on invoicing for enterprise plans.

Do you offer nonprofit discounts?

Absolutely. Our platform is built for nonprofits, so all our pricing is already designed to be affordable for mission-driven organizations.